State of Connecticut WebEOC SystemWARNING!Authorized Use Only
The information contained on the State of Connecticut’s WebEOC system is solely for use by emergency management and first responder professionals, and other authorized users. Information contained in WebEOC is for official use only, may be part of emergency and emergency preparedness, response, or recovery plans, and may be law enforcement sensitive, and/or otherwise legally protected or exempt from disclosure. Disclosure of certain information within WebEOC may result in a safety risk to one or more individuals or government-owned facilities. Any disclosure, dissemination, copying or distribution of this information, either in written or oral form, is strictly prohibited without prior written approval of the Department of Emergency Services and Public Protection/Division of Emergency Management and Homeland Security Deputy Commissioner or State Director of Emergency Management.
Please be aware that the information in this system is being entered from multiple sources and has not been officially validated or confirmed.
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System Logoff All Users (Daily)
All session will be logged off daily between 0615-0645 and/or 2100-2200. Please plan for this and save your work. You may log back in immediately after.
System Maintenance DAS-BEST (Monthly)
Monthly on 3rd Sundays 0500-1200 - server patches will be installed. Please plan for this and save your work.
WebEOC Account Support - Contact Administrators
- System Issues/Outages - Report issues and outages to the WebEOC administrator team via email - demhs.webeoc@ct.gov. Do NOT contact Juvare.
- System Lock Outs - System lock outs as a result of incorrect login credentials are temporary at first - stop after first bad attempt, use the Forgot Username and then Forgot Password, before contacting an administrator via demhs.webeoc@ct.gov.
- New User Account Requests - A form is available from ct.gov/demhs, follow link to WebEOC. Following the instructions on the form, submit a completed WebEOC Account and Position Access Form to demhs.webeoc@ct.gov.
- Training - System access policies require that all new Users participate in WebEOC training and that existing Users attend a refresher course periodically. Navigate to Boards > WebEOC User Training Resources for all User training materials and review the Training Calendar at ct.gov/demhs. Review the Home tab in WebEOC for current training announcements.
Please navigate to the Home Tab and the WebEOC History board at every login for pertinent system-wide messages.