State of Connecticut WebEOC SystemWARNING!Authorized Use Only
The information contained on the State of Connecticut’s WebEOC system is solely for use by emergency management and first responder professionals, and other authorized users. Information contained in WebEOC is for official use only, may be part of emergency and emergency preparedness, response, or recovery plans, and may be law enforcement sensitive, and/or otherwise legally protected or exempt from disclosure. Disclosure of certain information within WebEOC may result in a safety risk to one or more individuals or government-owned facilities. Any disclosure, dissemination, copying or distribution of this information, either in written or oral form, is strictly prohibited without prior written approval of the Department of Emergency Services and Public Protection/Division of Emergency Management and Homeland Security Deputy Commissioner or State Director of Emergency Management.
Please be aware that the information in this system is being entered from multiple sources and has not been officially validated or confirmed.
Do not under any circumstances share your login credentials or utilize the login credentials of another individual - this is a violation of system policy.
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IMPORTANT PLEASE READ for WebEOC Account Support:
System Lock Outs and Retrieving Login Credentials
- System lock outs as a result of incorrect login credentials are TEMPORARY at first - stop after first bad attempt.
- Do NOT contact an administrator yet. Instead, proceed with retrieving your credentials.
- After accepting the statement on this page, use the Forgot Username and then Forgot Password, before contacting an administrator.
- Close the current browser window for WebEOC before opening the email with the retrieved credentials.
- It may be necessary to clear the cache or try a different browser.
If you are having issues, PLEASE REVIEW the WebEOC flash article Vol. I-Issue #002 located on the DEMHS website (see link below).
ALSO, PASSWORDS EXPIRE and periodic logins are required to maintain your account.
If you have not logged in or changed your password in some time - NOW, is the time before your account is disabled.
New User Account Requests
Use the appropriate form to request a new User account based and follow all instructions provided:
Please have the Authorized Representative sign (digitally) and submit the request for new accounts. Review the form for guidance regarding qualifying Authorized Representatives. Download the file locally to ensure that the fields you filled in are completed in the file that you are attaching -some Adobe products and browsers do not save the form entries. Attach the completed form to an email manually if your email account is not setup to use the form button.
System Outages
Report outages to the WebEOC administrator team via email - demhs.webeoc@ct.gov. Do NOT contact Juvare.
Training
System access policies require that all new Users participate in WebEOC training and that existing Users attend a refresher course periodically.
Navigate to Boards > WebEOC User Training Resources for all User training materials.
DEMHS Training Calendar to register for available classes - https://portal.ct.gov/DEMHS/Emergency-Management/Resources-For-Officials/Training-and-Exercise